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Follow these steps to ensure files are completely removed from your site and won't still appear in search engine results:

1. Unpublish or edit any web page that links to the file.
2. Remove the file from your page content.
3. Delete the file from the Media Library in Drupal.
4. Confirm that no other pages link to the file.
5. Contact us by submitting a ticket if you need help or if the file appears across multiple sites.

Sometimes a PDF is the right choice - for example, forms that need to be printed and filled out or official documents that require specific formatting.

When that's the case, make sure your PDF is accessible:

• Use the built-in accessibility checker in Word, PowerPoint or Adobe Acrobat before saving as PDF.
• Include accurate headings and document structure.
• Add alt text to all images.
• Ensure all text is searchable (avoid scanned image-only PDFs).
• Use readable fonts and maintain good color contrast.
• Write descriptive link text instead of "click here" or bare URLs.
• Save files with meaningful names that describe their content.

Accessibility Resources

What's changing: As of Dec. 1, you'll no longer be able to upload files directly using the "Insert Media" button in the WYSIWYG editor.

Standard process: Create a new "File" content item and upload your document there. This has always been the recommended method in Drupal - we're just removing the alternative option to promote consistency and support accessibility compliance.

Remember: All files uploaded to the website should meet accessibility standards.

Step 1: Create a New Policy in Siteimprove

1. Open Siteimprove.
2. Navigate to the Policies section in the left-hand menu.
3. Click the purple "Create Policy" button.

Step 2: Open the Content Policy Category

1. Once you are on the Policy Categories page, locate the "Content" tab at the top.
2. Select the tab labeled "Content."

Step 3: Add a Rule to Your Policy

1. Click the purple box with a "+" in the center to add a new rule to your policy.
2. From the drop-down menu that appears, select Link URL.

Step 4: Identify and Copy the URL Segment

1. Locate the full URL you want your policy to search for.
2. Copy only the part of the URL that comes immediately after kent.edu.
3. In this example, the portion you would copy is: /s3fs-root/s3fs-public/file/Weigle_ALISE%202016%20Poster.pdf

Step 5: Add the URL to Your Policy Rule

1. Paste the URL segment you copied into the Link URL field in your policy.
2. Set the first condition to "contains."
3. Set the second condition to "is exactly."
   • Using "contains" is usually sufficient, but I usually double-check accuracy by also adding the "is exactly" condition.

Step 6: Name and Create Your Policy

1. Enter a name for your policy in the Policy Name field.
2. Click the purple "Create Policy" button located in the bottom-right corner of your screen.

Step 7: Open Your Policy

1. Once your policy has finished running, locate it in the Policies list.
2. Click on the name of your policy to open it and view the results.

Step 8: Review Policy Results

1. After opening your policy, review the results that appear.
2. Click on any of the results to view more details.
   • In this example, there is only one result.

Step 9: Locate the Link in the Page HTML

1. Sometimes Siteimprove won't show the exact location of a link if it's embedded in text.
   • This is the case in this example.
2. To find the link on the page, click the "View HTML" button.
3. The HTML view will show exactly where the link exists on the page.
   • The text that the link is attached to is usually displayed just above the actual URL in the HTML.

Step 10: Make Adjustments on the Page

1. Navigate to the actual page where the policy result was found.
2. Make any necessary adjustments, such as removing the linked text or updating the link.